Help Center

What are GO2SHINY bags made from?

Materials vary by style. Check each product page for its specific bead, fabric, pearl-look or metallic finish details.

Will my phone fit?

Phone fit varies by bag and phone size. Compare the product measurements with your phone, including its case, and contact us if you need help checking a particular style.

Is a shoulder strap included?

Carrying options and included straps vary by product. Check the product details and photos before ordering.

Can I order for a wedding or another event?

Please contact us before ordering if you need a bag for a specific date. We can help you check the available delivery information, but arrival dates should not be assumed.

How do I request a return?

Contact us within 7 days of receiving your order. Please read our Return Policy for eligibility and return instructions.

Shipping and delivery

Free shipping. See our Shipping Policy for processing and delivery details. Delivery times vary by destination and item. For an event-related order, contact us before purchasing so we can help you check timing.